// About

A software that improves the efficiency of your team. The app enhances communication, simplifies job management and replaces paperwork with a single platform that can be accessed by everyone in your business.

How will it help my business?

Introduce digital and more efficient processes into your business by improving the way you manage on-field / outdoor duty people and material. The App, enables you to fully track all aspects of your teams, jobs and client requirements with ease and simplicity from one central digital dashboard.

// Suitable For

Emilia Clarke

AC / Appliance Repair

Emilia Clarke

Fire & Safety

Emilia Clarke

Pest Control

Emilia Clarke

CCTV installation

Emilia Clarke

IT/Hardware Servicing

Emilia Clarke

Lift Maintenance

Emilia Clarke

Facility Management

Emilia Clarke

Civil Works

// BENEFITS

Do away with manual job management:

Move to paperless graphical workflows for every job, setting trigger points as you go. Keep customers updated with real-time reports and automated text messages.


Stop endless paper trails:

Instantly create job-specific forms, questionnaires, checklists and surveys that your mobile workforce can use to capture important data on the move, digitally.


Intelligent job scheduling in seconds:

Schedule new jobs using the simple drag-and-drop interface. Create automated jobs for recurring maintenance tasks and react to urgent jobs instantly.


Smarter journey planning that saves money:

Plan your journeys more efficiently in real-time. With proximity routing, calculated journey times and unique Proximity Scheduling.


Real-time navigation and route updates:

Work smarter by planning and sending allocated jobs from your office to each staff member or team. Real-time navigation improves journey time and driver efficiency.

Job-by-job stock control on the move:

Build and manage detailed stock lists for each job and Asset and replenish stock when it’s needed. fissara enables you to manage your stock to ISO 55000 standard.

// Features

  • Asset Management
  • Mobile Workers
  • Forms and Data capture
  • HR Management
  • Management reports
  • Route Optimisation
  • Project Management
  • Scheduling
  • Customer Service and Support
  • Stock Management
  • CRM features

// How does it work?

1. Create a job instantly

Create a predefined job and send it to your mobile worker while they’re on the move. Create bespoke data collection forms or pick lists for every job.

  • Save time
  • Reduce admin costs
  • Increase productivity
2. Allocate the job in seconds

Allocate the job based on priority, worker skills or live location. Send supporting documents with every job to ensure your worker has all the information they need.

  • Reduce travel time
  • Reduce carbon footprint
  • Improve first-time fix rate
3. Provide real-time traffic info

Provide your worker with the quickest route (including GPS coordinates for rural and off-road jobs), reducing time on road and avoiding traffic congestion.

  • Reduce travel time
  • Reduce carbon footprint
  • Increase productivity
4. Track live job progress

View job progress as it happens. Communicate action points directly to your mobile worker and update your customer in real-time.

  • Improve customer service
  • Reduce admin costs
  • Increase productivity
5. Get job updates in real-time

Gain full visibility of work in progress and keep your customer updated as it happens. Create invoices for completed work the very moment a key milestone is hit.

  • Improve customer service
  • Improve cash flow
  • Increase productivity
6. Review the job

Establish a high level of quality control by reviewing the job before notifying your customer. Set recurring or repeat maintenance tasks for a later date.

  • Improve customer service
  • Maintain quality control
  • Increase productivity
7. Analyse worker performance

Analyse and improve the performance of your mobile worker using predefined performance indicators such as repair time or first-time fix rate.

  • Improve customer service
  • Reduce admin costs
  • Increase productivity
8. Create an action list

Order replacements parts, create future or recurring maintenance jobs and set custom actions for review in future.

  • Improve customer service
  • Reduce admin costs
  • Increase revenue
9. Complete the job

Store job details securely in fissara – categorised by site or job type – and refer back in the event of a customer query, for compliance or for general record keeping.

  • Meet compliance
  • Reduce admin costs
  • Increase productivity

// Who benefits

SellerVisitorsOrganisers
Faster response to urgent jobsImproved workforce efficiencyCreate job-specific forms that your mobile workforce can use to capture important data
Provide comprehensive and accurate job detailsRun your business from anywhereWork ON and OFF line seamlessly
Improved first-time fix ratesEnhanced travel management and improved overview of all jobsClear and complete job information and location details for every job
Instant job updates by text or emailDynamic scheduling, enabling you to create and assign jobs in minutesRecord customer information, capture pictures and signatures
Speedy access to job details and quotesProvide your engineers with instant job updates as they come inPlan your journeys more efficiently so that engineers have less travel
Quicker and more accurate billingEradicate paperwork with paperless graphical workflows for every jobComplete your work in real-time
A clearer picture of job progress with real-time updates and job informationReduce unnecessary manual effort and complex spreadsheet managementRecord customer and job issues and feedback
Stock management to ISO 55000 standard
Improved budget management and cost control

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